State Farm® Insurance Agent Carissa McCullough
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anna Schubert
February 13, 2026
"We are grateful for our long-term relationship with Roy Byrd's office, which is now part of Carissa McCollough's office. Donna Bishop, Jackie, and literally everyone from that office has been a blessing, especially in dealing with a recent claim. Whenever I call, I am always given whatever help they can offer and am treated as a long time and appreciated friend. Thank you to all who have been so kind through the years to me for your wise counsel and thoughtful assistance."
"Thank you so much Anna for your wonderful review and for being such a valued customer over the years. It means a lot to all of us to know that our support has made a difference, especially with your recent claim. We truly appreciate your trust in us and knowing that continued with the changing of agents. Please know that we’re always just a call away and happy to help in any way we can!"
Dean Radtke
February 5, 2026
"Very informative. Great savings.
Many referrals to come your way."
"Thank you for your kind words, Dean! We're happy to hear you found our service informative and valuable. We appreciate your referrals and look forward to assisting them soon!"
Brett Radtke
February 5, 2026
"Donna was very nice. Very fast, no redundant questions, hassle free"
"Thank you for your wonderful review! We're glad Donna was able to assist you quickly and smoothly without any hassle."
Ken Binkley
February 2, 2026
"Thank you Donna took her time with me today. Great job explaining the new policy numbers and upcoming changes. And the document sign stuff. I am not up in the tech stuff anymore."
"Thank you, Ken, for your wonderful feedback! We're glad Donna took the time to explain everything clearly and make the process easier for you. We’re here to help anytime you need assistance with the tech side or anything else!"
Kathryn A.T.
February 2, 2026
"Very thorough and personable"
"Thank you so much for your kind words, Kathryn! It was great meeting with you and I'm glad my explanations made everything clear!"
nicole tomes
January 29, 2026
"Working with Donna was such a positive experience. She was patient, honest, and genuinely cared about finding the right life insurance policy for my family’s needs—not just selling me something. She explained everything in a trustworthy way, was always available when I had questions, and made everything stress free. I’m so glad I chose to work with Donna and would absolutely recommend them to friends and family."
"Thank you so much for your kind words, Nicole! We're thrilled to hear that Donna provided you with such a positive and stress-free experience. She truly cares about finding the right coverage for each insured, and it's wonderful to know that her patience, honesty, and support made a difference for you and your family. We greatly appreciate your recommendation and look forward to assisting you or your loved ones in the future!"
LaVarn P
January 26, 2026
"Joseph was professional and took the time to answer all my questions and concerns. I had a better understand about vehicle insurance coverage. Thank you Mr. Joseph Hernandez."
"Thank you so much for your kind words! We're thrilled to hear that Joe provided you with professional and thorough assistance, helping you better understand your vehicle insurance coverage. We appreciate your feedback and will be sure to share it with Joe. If you have any more questions in the future, don't hesitate to reach out!"
Steven Shotts
January 9, 2026
"Ernesto and the rest of the staff were awesome people. They took care of me really quick and very efficient. I have been with State Farm for a little while now and intend on staying there indefinitely. Thank you for the great service and the hospitality"
"Thank you so much for sharing your experience with us Steven; we always enjoy when you come in! It means a lot to us that you’ve been with State Farm for a while and plan to stay — we’re lucky to have you! If you ever need anything, don’t hesitate to reach out. Thanks again for your kind words and for being part of our State Farm family!"
Summer Page
January 6, 2026
"We've been with State farm for over 20 years now and I have never had an unpleasant experience. Through multiple life changes, teenage drivers, an accident, and more than one challenging car situation, Donna Bishop has been my go-to. I am so grateful for the patience, knowledge and understanding that Donna extends to me each time I reach out."
"Thank you so much for your kind words and for being a loyal State Farm customer for over 20 years! I'm thrilled to hear that Donna been able to support you and your family through all of life’s changes. Your trust means the world to us, and we're here for you whenever you need assistance. Thanks again for sharing your experience!"
Donna Dumas
December 1, 2025
"Carrisa McCullough State Farm is an exceptional Insurance Firm. They have blessed me, handling my insurance, and a great staff!"
"Thank you so much for your kind words! We're thrilled to hear that our office has been a blessing to you and that our team has provided you with excellent service. We truly appreciate your support and look forward to continuing to assist you with all your insurance needs!"
Francesca da Silva
November 25, 2025
"I’ve been working with Melanie on several different quotes and she’s been nothing short of outstanding! She’s a pure delight on the phone and never fails to put a smile on my face. Although we’re just talking insurance, she’s found a way to make it enjoyable with her happy personality and sense of humor! She’s a valuable asset, has gone above and beyond and a major deciding factor as to why I’m looking to switch to State Farm."
"Melanie's personality is infectious, and she definitely makes everyone smile with her jokes! I'm so happy to have you on board and I'm glad that she was a huge factor in your decision to switch to State Farm!"
Virgen Escalona
November 21, 2025
"Excellent service and really helpful !!!!!"
"Thank you for taking the time to share how helpful our office has been, we really appreciate it!"
Gennie McClellan
November 21, 2025
"I have been with State Farm for many years now and I have had always had an amazing experience. Donna has always been extremely helpful with any changes needed to our policy. I love that she is very personal."
"Thank you for being such a valued customer all of these years, we really appreciate you and thank you for sharing about how great Donna is!"
Julio Cesar Hernandez
November 20, 2025
"Excellent service …. 👍🏼"
"I love hearing that, thank you Julio!"
Michael Pilkinton
November 20, 2025
"I have known Donna for years. She is always courteous, friendly and knowledgeable. Always there when I need her. Very nice office"
"We're so lucky to have Donna on the team with us, she's amazing! "
Lisy
November 20, 2025
"I'm very grateful for your service and professionalism. Thank you so much, Ernesto, I'm delighted with your work."
"We're thrilled to hear that you’re delighted with Ernesto’s work and our service. Your satisfaction means a lot to us!"
Jesus Aguilar
November 20, 2025
"I had a great experience working with Joseph Hernandez on my State Farm auto policy. From the beginning, Joseph made the entire process simple and stress-free. He took the time to clearly explain each coverage option, answered all my questions with patience, and ensured I understood exactly what I was choosing.
He was patient, thorough, and genuinely committed to finding the best possible combination of coverage and price. Joseph made all the necessary adjustments, explored every option, and ensured that the final policy offered strong protection at a very competitive rate.
I truly appreciate his professionalism, clarity, and willingness to help throughout the entire process. I highly recommend Joseph to anyone looking for reliable, knowledgeable, and personalized auto insurance guidance."
"I love heating that Joseph provided you with clear, patient, and personalized service to make your auto insurance experience simple and stress-free. Your recommendation means a great deal to us, Jesus, and we'll be sure to share your kind words with Joseph. We're here for you anytime you need assistance!"
FIRST COAST Fabrication
November 20, 2025
"I have worked with Donna Bishop at State Farm for many years both personally and professionally and now also with Carissa McCullough. Both are professional with the personal touch and take great care of you. Definitely recommend!"
"Thank you so much for your continued trust! We're thrilled to hear that Donna and Carissa have provided you with professional and personalized service over the years. Your recommendation means a lot to us, and we look forward to continuing to take great care of you!"
Terry Smith
November 18, 2025
"Donna was very helpful as always when we have questions and need changes. She has helped our family for years with our policies."
"We're so glad to hear that Donna has been consistently helpful and supportive over the years. It's our pleasure to assist your family with your insurance needs, and we look forward to continuing to serve you!"
Felipe Veloz
November 12, 2025
"I spoke with Ernesto; he was very up front about everything and made sure I got all the information. Great experience; I would definitely recommend him."
"Thank you so much for your kind words! We're glad to hear that Ernesto provided you with helpful information and your recommendation means a lot to us! If you ever need assistance again, don't hesitate to reach out."
Ronald Jones
November 10, 2025
"My wife and I went to the office to see Ernesto about life insurance.He was very polite and extremely helpful.Very informative about the insurance.We were very happy and felt good about the meeting and bought life insurance!"
"Ronnie, we love when you and your wife come into the office, you always leave us smiling! I'm happy to hear that Ernesto got your life insurance taken care of and you left feeling informed and educated about the importance of it!"
Pamela Giddens
November 10, 2025
"Donna was so nice and very helpful."
"Donna takes such great care of our insureds so thank you for recognizing her Pamela! We appreciate you!"
Stu Hastings
November 8, 2025
"Ernesto Enriquez was super helpful in helping me find the right kind of insurance, at the best price. State Farm is lucky to have such a well mannered, respectful young man. I could tell that he had my best interest at heart."
"Thank you for sharing your experience! We're delighted to hear that Ernesto was helpful, respectful, and truly had your best interests at heart. It's great to know he was able to find the right insurance for you at the best price. We appreciate your kind words and your trust in State Farm and our office!"
Kaye Hastings
November 8, 2025
"I had a fantastic experience with Ernesto who was very patient in explaining all my options for obtaining the best rates to meet my needs. Thank you for your patience!"
"Thank you so much for your kind words! I'm thrilled to hear that Ernesto provided you with patient and helpful guidance to find the best rates for your needs. I appreciate your feedback Kaye and look forward to assisting you again in the future!"
R & K Lawrimore
November 8, 2025
"Ernesto is an honest and trustworthy agent. We appreciate him working hard to get us a competitive quote and service."
"I'm so glad to hear that Ernesto’s honesty and dedication made a positive impact. We appreciate your trust and are always here to provide you with competitive quotes and excellent service."