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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Carter

September 30, 2026

5  out of  5
rating by Christopher Carter
"It has been a pleasure working with Donna again. We have worked with her for many years and she has always been extremely helpful, professional and prompt in assisting us with whatever need may arise."
We responded:
"Thank you so much for your kind words and for trusting Donna with your insurance needs over the years! It means a lot to hear that she continues to be someone you can rely on whenever something comes up. We really appreciate your continued business and you taking the time to share this!"
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Realbadbeatch

September 24, 2026

5  out of  5
rating by Realbadbeatch
"All the people are great and Melanie is exceptionally amazing. Gets gets back to you instantly and is always coming above and beyond for you.. love them"
We responded:
"Thank you so much! We love hearing this about Melanie! She truly cares about the people she helps and is always willing to go the extra mile. We really appreciate you taking the time to leave us such a kind review and are so glad to have you as part of our State Farm family!"
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blink blank

September 24, 2026

5  out of  5
rating by blink blank
"My experience has been WONDERFUL! I know nothing of insurance, but Carissa has help my husband and I get coverage and made it all feel so much less daunting. And Carissa and Donna are so down to earth and very sweet! Truly, thank you for all your assistance and support!"
We responded:
"Thank you so much for this sweet review! Insurance can definitely feel overwhelming, so it means a lot to hear that we were able to make the process a little easier for you and your husband. Donna and I have truly enjoyed helping you both, and we’re always here anytime you have questions or need anything. We really appreciate you trusting us with your insurance!"
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Carol Glanton

September 23, 2026

5  out of  5
rating by Carol Glanton
"Absolutely lovely lady. Took care of my needs. Thank you so much. We changed something on the policy. MELANIE, was an absolute dream. Printed our cards for us also. Very nice people and easy to deal with."
We responded:
"Thank you so much for your kind words! We are absolutely thrilled to hear that Melanie took such great care of you and made sure you had everything you needed. She truly loves helping our clients, and she will be so happy to hear your sweet feedback!"
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Cheryl Music

September 22, 2026

5  out of  5
rating by Cheryl Music
"Very happy with the service. They stay on top of things and are extremely knowledgeable and helpful when I call with questions. Donna is my go to and everything is handled professionally and quickly"
We responded:
"Thank you so much! Donna is definitely a go-to around here, and we’re so glad you know you can count on her when you have questions or need something taken care of. We really appreciate your trust in our office!"
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Mai Lani

September 21, 2026

5  out of  5
rating by Mai Lani
"Carissa, Donna, Ernesto and Melanie have always been very helpful! Many times I have called and Donna is so sweet. I work with Ernesto and Melanie often, they make a great team! When I come into the office Carissa is so knowledgeable and is always smiling. You can tell the whole team takes pride in this office."
We responded:
"This seriously made my day to read! I’m so glad you’ve had such great experiences with Donna, Ernesto, Melanie, and me. We have a lot of fun together, but at the end of the day, taking good care of our customers is what matters most to us. Thank you for noticing the pride we put into our office and for taking the time to say such kind things about our team. We truly appreciate you!"
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Joshua P

September 21, 2026

5  out of  5
rating by Joshua P
"Melanie was so nice and helpful. She made the process of switching so easy. Thank you again!!!!"
We responded:
"Thank you so much! Melanie does a great job making the process simple and easy, and I’m so glad she was able to help you with the switch. We really appreciate you choosing our office!"
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Ryan Babcock

September 21, 2026

5  out of  5
rating by Ryan Babcock
"Excellent customer service! Great rates!"
We responded:
"Thank you so much! We’re so glad you’ve been happy with both the service and your rates. We really appreciate you choosing our office."
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Karen Alfaro

September 18, 2026

5  out of  5
rating by Karen Alfaro
"I had a great experience working with Ernesto. He was professional, knowledgeable, and very helpful throughout the entire process. He took the time to answer all my questions and made everything simple and easy to understand. I highly recommend Ernesto to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Thank you so much for sharing this! Ernesto does a great job making sure everything is easy to understand and that no question goes unanswered. It’s always great to hear when one of our team members makes the insurance process a little easier. I know Ernesto will really appreciate the shoutout, and we're glad that you're part of the State Farm family!"
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David Van Riper

September 18, 2026

5  out of  5
rating by David Van Riper
"The entire staff is very knowledgeable and caring. While they cannot control the rates they work very hard to suggest ways to reduce your rate. When you have suffered a personal loss they are very compassionate."
We responded:
"Thank you so much! We know no one loves dealing with insurance rates, so we always try to look for ways to help wherever we can. And when life gets hard, we want our customers to know we’re here for more than just the insurance side of things. We truly care about the people we work with, and your kind words mean a lot to all of us!"
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Johnny Lloyd

September 18, 2026

5  out of  5
rating by Johnny Lloyd
"Donna, our State Farm agent, thank you so much for always being so helpful and taking such great care of us! We truly appreciate you and everything you do! ❤️"
We responded:
"Thank you so much for the sweet review! Donna is amazing, and we’re so lucky to have her on our team. She truly cares about taking great care of our customers, and I know she’ll love hearing your kind words. We really appreciate you trusting us with your insurance needs! "
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Linda Lloyd

September 17, 2026

5  out of  5
rating by Linda Lloyd
"Donna at State Farm is top-tier! She makes dealing with insurance stress-free and straightforward. Always prompt, professional, and super helpful whenever I need assistance. I couldn't ask for a better agent!"
We responded:
"Thank you so much! I love seeing Donna get the recognition she deserves. She’s such an important part of our office and truly cares about the people she helps. I’m so glad she’s made things easy and stress-free for you. We’re lucky to have her, and even luckier to have customers like you!"
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Billie Sobotka

September 17, 2026

5  out of  5
rating by Billie Sobotka
"I called in. Everybody’s been very nice very pleasant."
We responded:
"Thank you so much! I’m glad my team made you feel welcome and taken care of. We really appreciate you taking the time to leave us a review!"
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Scott Husted

September 17, 2026

5  out of  5
rating by Scott Husted
"Extremely kind and helpful staff, always informative and on the ball! Highly recommend"
We responded:
"Thank you so much! I’m really proud of my team and the way they take care of our customers, so it means a lot to hear this. We truly appreciate your recommendation and are always happy to help whenever you need us!"
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Philip Bennett

September 17, 2026

5  out of  5
rating by Philip Bennett
"I’ve been a customer for years and I have always had great service and I’ve had a few claims over the years and quick response they took care of everything with no problems"
We responded:
"Thank you for being with State Farm for so many years! It means a lot to know you’ve had good experiences with our office and have felt taken care of when you’ve needed us most. We truly appreciate your continued trust in us!"
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John McSparren

September 15, 2026

5  out of  5
rating by John McSparren
"They are great and very helpful
Each issue i have they address with the utmost professional attention and concern
Very grateful to be one of their clients"
We responded:
"Thank you, John! We’re so glad you’re part of our office and that you know you can count on us when something comes up. We really appreciate you trusting us with your insurance!"
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Judy Pepin

September 15, 2026

5  out of  5
rating by Judy Pepin
"So friendly, professional and helpful. Great prices and honest. Do yourself a favor and work with them 😊😊😊"
We responded:
"Thank you so much! We love hearing this and really appreciate the recommendation. We always want people to feel comfortable asking questions and confident in the coverage they have. We’re so glad you chose our office!"
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Emily Henderson

September 14, 2026

5  out of  5
rating by Emily Henderson
"I have two policies with Carissa's office and have been very pleased with the pricing and coverage. The staff is fantastic to work with! I highly recommend!"
We responded:
"I’m so glad you’ve been happy with your coverage and your experience with our team. We truly appreciate you trusting our office with your insurance and are always here whenever you need us!"
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Suzie Cpo

September 10, 2026

5  out of  5
rating by Suzie Cpo
"Very helpful staff. Recommend for all State Farm insurance coverage questions. Can make phone payments through here if necessary also. Agent was able to update necessary changes to policy quickly also."
We responded:
"Thank you so much Suzie! We’re always happy to help, whether it’s answering a question, making a payment, or getting a policy change taken care of. We really appreciate you choosing our office and taking the time to recommend us!"
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Karen Austin

September 3, 2026

5  out of  5
rating by Karen Austin
"Been with State Farm for 30 years, Donna has been my agent for almost all of them. Always had great service"
We responded:
"Thank you for trusting State Farm for 30 years! Donna is such an important part of our team, and we’re so glad she’s taken great care of you over the years. We truly appreciate your loyalty!"
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Robert Hinson

September 3, 2026

5  out of  5
rating by Robert Hinson
"I have been with State Farm Insurance for over 40 years, with two Auto’s, and home insurance, I have been very pleased with their service, fortunate enough to be able to work with Donna as our representative for Our insurance needs, thankful for having a local Insurance Office that’s only a phone call away."
We responded:
"Over 40 years with State Farm is incredible! Thank you for trusting us with your home and vehicles all these years. Donna truly cares about the people she helps, and we’re lucky to have her. We really appreciate you choosing our local office!"
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Steven Miner

September 2, 2026

5  out of  5
rating by Steven Miner
"I have to admit, navigating any insurance company today makes me wanna drive my car off a cliff, however, dealing with Donna has been an absolute pleasure! She knows her stuff and her knowledge of products are truly amazing! Thank you for making insurance great again!"
We responded:
"We're glad that Donna is such a great help and she definitely knows her stuff!"
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Shawn Crews

September 2, 2026

5  out of  5
rating by Shawn Crews
"Donna Bishop represents State Farm to its core. Like a good neighbor, Donna is always there!"
We responded:
"I love this because it is so true! Donna will always go the extra mile to help someone!"
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Diane Raines

September 2, 2026

5  out of  5
rating by Diane Raines
"Donna helped my family out when searching for insurance. She was willing to go above and beyond to ensure that we understood the policies and the prices. Highly recommend you speak with her if you are in need of any insurance coverage!"
We responded:
"Donna truly cares about making sure people understand what they’re getting and feel comfortable with their coverage. I’m so glad she was able to help your family and make the process a little easier. We really appreciate the recommendation and are happy to have your family with our office!"
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Nesha Mitchell

September 1, 2026

5  out of  5
rating by Nesha Mitchell
"Mrs. Melanie & Mrs Donna are AWESOME very informative. I now have auto insurance with STATE FARM.😊🤗"
We responded:
"Nesha, thank you so much for taking the time to leave us a review! I’m so glad Melanie and Donna took great care of you and helped you find a great price on your auto insurance. I’m very lucky to have them both on my team. Thank you for choosing our office and trusting us with your insurance. We’re happy to have you with us!"