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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ferris Jones

June 25, 2026

5  out of  5
rating by Ferris Jones
"As I said last year this office is top notch and the same is true today. They are professional, knowledgeable and helpful. Go talk to this group and put yourself in the right hands!"
We responded:
"We truly appreciate your continued support and your kind words. It means a lot to hear that our team continues to be professional, knowledgeable, and helpful. We’re grateful you chose our office, Ferris!"
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Michael Jacobson

June 23, 2026

5  out of  5
rating by Michael Jacobson
"This agency is SO helpful! After transferring my condo insurance to them, they helped me get better coverage while still affordable. I now have protections I didn't have before without having to spend a lot of money. Their agent Melanie took time to provide me with multiple options, explain the differences, and help me choose a better plan while giving me peace of mind. I wish I had gone to this agency sooner...they took care of everything I needed with speed and efficiency, and with care and thoroughness!"
We responded:
"We’re thrilled to hear that Melanie was able to help you compare options, improve your condo coverage, and keep it affordable. That peace of mind is exactly what we aim to provide. We truly appreciate your trust in our agency—and we’re here anytime you need anything!"
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M. Foley

June 23, 2026

5  out of  5
rating by M. Foley
"We are new to FL and needed our 4 cars and new home insured. We had State Farm before we moved here and knew we wanted to stay with them. I was lucky enough to find this State Farm office as it's in the same town we'll be living in, and Melanie worked with me as we set things up. I cannot speak high enough about working with Melanie - she is an amazing agent and was so helpful as we worked through a few different scenarios. She is kind, professional, knowledgeable and overall a great person to work with. I spoke with Carissa as well, and she was also wonderful. I highly recommend this office if it's local to you."
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Melanie (and Carissa as well) were so helpful as you set up insurance for your new home and all 4 cars. Welcome to Florida—and we truly appreciate you choosing our office and State Farm. If you ever need anything, we’re here to help!"
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Amelia Lago

June 12, 2026

5  out of  5
rating by Amelia Lago
"Muy satisfecha con la atención de Ernesto. Lo recomiendo y le doy un 10 de 10"
We responded:
"¡A nosotros también nos parece que Ernesto es genial! Me alegra haberte podido ayudar con tu seguro de auto y espero trabajar contigo."
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VM Marticorena

May 7, 2026

5  out of  5
rating by VM Marticorena
"Excelente. Ernesto (Agente) muy amable, respetuoso. Fue profesional, sabía del tema y me ayudó a entender todo claramente"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que Ernesto te brindó una atención profesional, respetuosa y clara. Tu satisfacción es nuestra prioridad, y agradecemos que hayas tomado el tiempo para compartir tu experiencia."
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Anamarys Leon

April 11, 2026

5  out of  5
rating by Anamarys Leon
"Ernesto is an excellent agent. He helped me find the best life insurance option for my needs and did a fantastic job throughout the process. If you’re looking for life insurance, I highly recommend working with Ernesto."
We responded:
"We truly appreciate your wonderful feedback! Ernesto is always helpful and I love hearing how easy he made it to select the ideal life insurance plan tailored to your needs. Your recommendation means a lot, and we'rehere to help anytime you require support down the road."
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Nicholas Ciaravino

April 10, 2026

5  out of  5
rating by Nicholas Ciaravino
"Ernesto did an excellent job in walking me through the requirements for my umbrella and auto policy and saved me some money in the process. Highly recommend."
We responded:
"Thank you for sharing your positive experience, Nicholas! We're happy Ernesto could guide you through your umbrella and auto coverage and help find savings along the way. Your recommendation means a lot to us, and we’re here whenever you need assistance again!"
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Pam Brenner

March 18, 2026

5  out of  5
rating by Pam Brenner
"Have had my business insurance with State Farm for years. A+ response and very professional. A special shout out to Donna Johnson"
We responded:
"Thank you so much for trusting us with your insurance needs Pam! We appreciate your business and long-term insureds like yourself! "
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Natalie Hutcherson

March 13, 2026

5  out of  5
rating by Natalie Hutcherson
"Mrs. Donna was fantastic! She was easy to work with and answered all my questions that I had. She was able to save me a significant amount of money all while being home."
We responded:
"Thank you so much for your wonderful review, Natalie! We're thrilled to hear that Mrs. Donna provided you with excellent service and was able to save you money—all from the comfort of your home. We appreciate your kind words and look forward to assisting you again in the future!"
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Ginger

March 6, 2026

5  out of  5
rating by Ginger
"We are new to the area moving down from Tennessee soon. We stopped into this State Farm office and met Ernesto! We came prepared with our State Farm policy from Tennessee and Ernesto got on it right away and sent us our estimate via email! It was a real pleasure doing business with Ernesto!"
We responded:
"Welcome to Florida! Thank you so much for your wonderful 5-star review! We're thrilled to hear that Ernesto provided you with fast and excellent service as you transition from Tennessee. It's our goal to make moving and insurance transfers as smooth as possible. We look forward to continuing to serve you in your new home! "
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James Dugger

March 3, 2026

5  out of  5
rating by James Dugger
"I’ve had nothing but a great experience working with Carissa. She handles both my homeowners and auto insurance, and she’s been professional, responsive, and easy to work with from day one.

Any time I’ve had a question or needed something explained, she’s taken the time to walk me through it and make sure I understood my options. I never feel rushed or like I’m just another policy number.

If you’re looking for an insurance agent who’s knowledgeable, dependable, and genuinely cares about her clients, I definitely recommend her."
We responded:
"Thank you for taking the time to write us a review James! I'm so glad I was able to help you with both your homeowners and auto insurance and I always strive to make sure you feel heard and confident in your choices. It means a lot to know you never feel rushed or like just another policy number when you call us. We’re lucky to have you as part of our insurance family and look forward to being here for you whenever you need us."
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Chrissie Strider

February 27, 2026

5  out of  5
rating by Chrissie Strider
"I have been seeing Donna for almost 40 years with State Farm. She always makes feel comfortable and explains everything so I understand any new changes. It is wonderful to have someone you can trust and to feel like you are family."
We responded:
"Thank you so much for your wonderful review! We’re so lucky to have you as part of our State Farm family for nearly 40 years. Donna loves making sure you feel comfortable and understand everything, and it means the world to hear that she’s been someone you can truly trust. We’re excited to keep supporting you for many more years to come!"
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Robert Arranz

February 26, 2026

5  out of  5
rating by Robert Arranz
"Ernesto was a great agent to work with. He did all the research to get us the best rates. If your looking for the right agent he’s your man."
We responded:
"Thanks so much for the awesome review! We’re really glad Ernesto was able to help you find the best rates and made the process easy. We appreciate you recommending him — if you ever need anything else, just give us a call!"
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Walter Schwenger

February 23, 2026

5  out of  5
rating by Walter Schwenger
"I contacted State Farm to explore changing my insurance and was connected with Melonie. In a word, she was awesome! She was very patient as we went through the coverages, the options, the process of changing to State Farm and all of my questions. She was very professional, thorough and did a great job explaining things and helping me get my new policies in place. She was very personable and made the entire process straightforward and stress free. Thank you so much Melonie."
We responded:
"Thank you so much for your kind words! We’re so happy to hear that Melanie made the whole process easy and stress-free for you. She really loves helping our insureds feel confident and comfortable with their coverage. We appreciate you choosing Carissa McCullough State Farm and are here to help you anytime you need us!"
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Anna Schubert

February 13, 2026

5  out of  5
rating by Anna Schubert
"We are grateful for our long-term relationship with Roy Byrd's office, which is now part of Carissa McCollough's office. Donna Bishop, Jackie, and literally everyone from that office has been a blessing, especially in dealing with a recent claim. Whenever I call, I am always given whatever help they can offer and am treated as a long time and appreciated friend. Thank you to all who have been so kind through the years to me for your wise counsel and thoughtful assistance."
We responded:
"Thank you so much Anna for your wonderful review and for being such a valued customer over the years. It means a lot to all of us to know that our support has made a difference, especially with your recent claim. We truly appreciate your trust in us and knowing that continued with the changing of agents. Please know that we’re always just a call away and happy to help in any way we can!"
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Dean Radtke

February 5, 2026

5  out of  5
rating by Dean Radtke
"Very informative. Great savings.
Many referrals to come your way."
We responded:
"Thank you for your kind words, Dean! We're happy to hear you found our service informative and valuable. We appreciate your referrals and look forward to assisting them soon!"
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Brett Radtke

February 5, 2026

5  out of  5
rating by Brett Radtke
"Donna was very nice. Very fast, no redundant questions, hassle free"
We responded:
"Thank you for your wonderful review! We're glad Donna was able to assist you quickly and smoothly without any hassle."
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Ken Binkley

February 2, 2026

5  out of  5
rating by Ken Binkley
"Thank you Donna took her time with me today. Great job explaining the new policy numbers and upcoming changes. And the document sign stuff. I am not up in the tech stuff anymore."
We responded:
"Thank you, Ken, for your wonderful feedback! We're glad Donna took the time to explain everything clearly and make the process easier for you. We’re here to help anytime you need assistance with the tech side or anything else!"
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Kathryn A.T.

February 2, 2026

5  out of  5
rating by Kathryn A.T.
"Very thorough and personable"
We responded:
"Thank you so much for your kind words, Kathryn! It was great meeting with you and I'm glad my explanations made everything clear!"
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nicole tomes

January 29, 2026

5  out of  5
rating by nicole tomes
"Working with Donna was such a positive experience. She was patient, honest, and genuinely cared about finding the right life insurance policy for my family’s needs—not just selling me something. She explained everything in a trustworthy way, was always available when I had questions, and made everything stress free. I’m so glad I chose to work with Donna and would absolutely recommend them to friends and family."
We responded:
"Thank you so much for your kind words, Nicole! We're thrilled to hear that Donna provided you with such a positive and stress-free experience. She truly cares about finding the right coverage for each insured, and it's wonderful to know that her patience, honesty, and support made a difference for you and your family. We greatly appreciate your recommendation and look forward to assisting you or your loved ones in the future!"
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LaVarn P

January 26, 2026

5  out of  5
rating by LaVarn P
"Joseph was professional and took the time to answer all my questions and concerns. I had a better understand about vehicle insurance coverage. Thank you Mr. Joseph Hernandez."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joe provided you with professional and thorough assistance, helping you better understand your vehicle insurance coverage. We appreciate your feedback and will be sure to share it with Joe. If you have any more questions in the future, don't hesitate to reach out!"
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Kathy Stevenson

January 19, 2026

5  out of  5
rating by Kathy Stevenson
"Awesome customer service. I will never go elsewhere. Donna is great. And thanks to Agent Carissa, Ernesto & Melanie. Thanks for making me feel appreciated!!"
We responded:
"Thank you for sharing your experience with our office Kathy! We really appreciate you and you're always a pleasure to work with! "
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Steven Shotts

January 9, 2026

5  out of  5
rating by Steven Shotts
"Ernesto and the rest of the staff were awesome people. They took care of me really quick and very efficient. I have been with State Farm for a little while now and intend on staying there indefinitely. Thank you for the great service and the hospitality"
We responded:
"Thank you so much for sharing your experience with us Steven; we always enjoy when you come in! It means a lot to us that you’ve been with State Farm for a while and plan to stay — we’re lucky to have you! If you ever need anything, don’t hesitate to reach out. Thanks again for your kind words and for being part of our State Farm family!"
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Summer Page

January 6, 2026

5  out of  5
rating by Summer Page
"We've been with State farm for over 20 years now and I have never had an unpleasant experience. Through multiple life changes, teenage drivers, an accident, and more than one challenging car situation, Donna Bishop has been my go-to. I am so grateful for the patience, knowledge and understanding that Donna extends to me each time I reach out."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for over 20 years! I'm thrilled to hear that Donna been able to support you and your family through all of life’s changes. Your trust means the world to us, and we're here for you whenever you need assistance. Thanks again for sharing your experience!"
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Donna Dumas

December 1, 2025

5  out of  5
rating by Donna Dumas
"Carrisa McCullough State Farm is an exceptional Insurance Firm. They have blessed me, handling my insurance, and a great staff!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our office has been a blessing to you and that our team has provided you with excellent service. We truly appreciate your support and look forward to continuing to assist you with all your insurance needs!"